Compliance to the Aged Care Standards
Our services comply with the updated Quality Aged Care Standards
The Aged Care Quality Standards in Australia have undergone significant updates over recent years, with a focus on improving care and services provided to elderly residents in aged care homes.
The Standards emphasise not just the quality of health and care services, but also residents’ quality of life, dignity and autonomy. In this context, catering services are a vital part of ensuring residents receive high-quality care and choice.
Catering Industries are prepared and will ensure our services comply with these updated standards by aligning our practices with the principles outlined in the Aged Care Quality Standards. All our operators have extensively trained in the new standards whilst our chefs have undergone Advanced Skills Training to ensure their production techniques align with our high standards.
We have a responsibility and focus on the following attributes, and we target our services to match these outcomes:
Person Centred Care
- Catering to individual preferences.
- Identifying dietary, religious and cultural requirements.
- Involving residents in menu planning.
Nutrition & Hydration
- Delivering balanced meals high in nutrient value.
- Working with dieticians and speech pathologists to ensure menus comply with specific dietetic needs.
- Meals available 24/7.
Timely & Enjoyable Meals
- Choice of dining location.
- Flexibility in meal times.
- Ability to dine in a group, with family members or in rooms.
Inclusive Dining Environments
- Encourage social dining situations.
- High Teas & Happy Hours;
- Restaurant Nights;
- Regular Themed Meals;
- Social BBQs;
- Cooking Demonstrations
Compliance Monitoring and Reporting
- Regular internal audits which align with government standards.
- Unannounced external audits by government and clients.
- Setting and measuring SLA’s and KPI’s to monitor consistence alignment to standards.
Innovations
- Constantly innovating the food production and delivery process.
- Utilising best practice equipment.
- Creating a better dining environment for all residents.
Our Services
We offer three key services to our diverse client base
Cleaning
We are market leaders in the provision of cleaning services to the aged care sector.
Laundry
We are a trusted partner who will always deliver a reliable on-site laundry management service.
