Effective Date: 23 April 2025
Business Name: Catering Industries Pty Ltd
ABN: 92 000 491 869
Address: Level 5, 47 Neridah Street, CHATSWOOD NSW 2067
Phone: 1300 364 092
Website: www.cateringindustries.com.au

 

1. Our Commitment to Privacy

Catering Industries Pty Ltd is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store and disclose your personal information.

 

2. What Personal Information We Collect

We may collect the following personal information via our website contact forms:

• Your full name

• Your email address

• Your phone number

• Any message or enquiry you submit

We do not collect sensitive information (e.g. health data, government IDs) through the website.

 

3. How We Collect Your Information

We collect your personal information directly from you when you:

• Submit an enquiry using our website contact form

• Communicate with us by phone, email or in person

 

4. Why We Collect It

We collect personal information so we can:

• Respond to your enquiry or feedback

• Provide you with information about our services

• Maintain proper business records and customer service follow-ups

We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.

 

5. How We Store and Protect It

We take reasonable steps to protect the personal information we hold from:

• Misuse, interference and loss

• Unauthorised access, modification or disclosure

This includes secure data storage, firewalls, and access controls.

If your information is no longer required, we will take reasonable steps to delete or de-identify it securely.

 

6. Disclosure to Third Parties

We do not sell or rent your personal information.
We may share it with trusted service providers who assist us with:

• Website hosting and maintenance

• Email and communication platforms

These providers are bound by confidentiality and privacy obligations.

We do not disclose personal information overseas unless required by law or authorised by you.

 

7. Access and Correction

You may request access to your personal information or ask us to correct it at any time.
To do so, please contact us at 1300 364 092.
We will respond to your request within a reasonable timeframe.

 

8. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to:

• Improve your browsing experience

• Understand how users interact with our website

These tools do not collect personal information that identifies you individually.

You can disable cookies in your browser settings if preferred.

 

9. Contacting Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Level 5, 47 Neridah Street, Chatswood NSW 2067
1300 364 092

 

10. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. By continuing to use our site, you accept the updated terms.