Aged Care & Senior Living

Key features of our aged care services include the following:

Aged Care Catering

1 – Nutritional Meal Planning

Balanced Menus: A collaborative approach between our chefs, dieticians and clients to create balanced menus that meet the nutritional requirements of vulnerable populations, focusing on health and wellness.
Customised Dietary Options: Accommodating various dietary needs and texture modified meals.

2 – Cultural and Personal Preference

Diverse Cuisine: Offering a variety of menu options that reflect the cultural backgrounds and personal preferences of residents, ensuring meals are both enjoyable and familiar.
Resident Engagement: Involving residents in menu planning via regular feedback, surveys, food committees and forums to foster a sense of community and ownership.

3 – Experienced Management & Staff

Trained Onsite Teams: Our dedicated and enthusiastic team of chefs and catering personnel are highly educated in all aspects of catering to aged care residents, from food safety to the Aged Care Quality & Safety Standards. Our catering teams are friendly and trained to provide an attentive service, and create a warm dining atmosphere for residents.
Tailored Specifications: We work with our clients to define a best-practice and cost effective meal delivery service to ensure operating costs are kept to a minimum, whilst enhancing the dining experience for residents.

4 – Resident Engagement Programs

Themed Events: We hold approximately 12 set theme days per year, celebrating all national holidays and special events – plus provide value-added services such as restaurant nights, BBQs, high teas, happy hours and interactive cooking sessions.

5 – Technology

Digital Meal Ordering & Diet Profiling: We can provide software and hardware to complement your clinical care software and capture all resident dietary information, plus collect meal orders and service feedback.

Aged Care Cleaning

Key features of our cleaning services:

Tailored Cleaning Frequencies: We analyse your facility layout and resident mix to tailor a custom cleaning frequency roster that will ensure all areas are cleaned regularly to maintain hygiene, employ high infection control and display high visual appeal at all times.
Specialised Equipment: We partner with industry leading equipment suppliers to provide the latest equipment and technology on the market, that both is more efficient and environmentally friendly via the use of less chemicals.
Attention to Detail: We closely audit via our cloud-based audit system to ensure all areas under contract are cleaned per the schedule and to a level that is consistent with our expectations.
Safety: We ensure all equipment is able to be handled and operated by all employees to reduce injury and all staff are trained in manual handling and chemical use and storage.

Aged Care Laundry

Key features of our laundry services:

Hygiene and Infection Control: We initiate strict sanitisation processes to meet high standards of infection control, plus ensure wash cycles are temperature controlled to ensure all garments and linen are disinfected during the laundering process.
Efficient Work-Flows: Ensuring our laundry schedules are developed to provide a cost-effective and reliable service, with a quick-return laundry system.
Safety & Training: All staff are skilled laundry operators and highly trained in the use of PPE, infection control, machine operating and manual handling.
Sustainability: We work closely with our supply partners to ensure that machines are energy efficient and use of chemicals is kept to a minimum.

We provide balanced meals that are customised to our client.

We create a positive and supporting working environment.

Our ISO 9001 certification highlights our commitment to quality.

We have extensively trained in the new Aged Care standards.

We are dedicated to minimising our environmental impact.

We would love to assist you in your facility. Please get in touch with our team today.