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PHONE: 1300 364 092

Level 5, 47 Neridah Street CHATSWOOD NSW 2067

COMMITMENT TO SERVICE EXCELLENCE via QUALITY MANAGEMENT

We do this by ensuring we meet all client, customer and resident expectations, deliver and maintain a high level of customer satisfaction and value for money.

This is achieved by:

  • A Quality Management System, certified to ISO 9001 : 2015
  • A Work Place Health & Safety Management System, certified to AS/NZS 4801 : 2001
  • Well developed and implemented site specific Food Safety Plans.
  • Development of tailored Cleaning Frequency Rosters and Laundry Processing and Delivery Systems
  • On-going commitment to continuous improvement in our service delivery.
  • Ensuring our service is responsive, courteous, timely and meets our clients’ needs.


Our Food Safety Programs are site specific and comply with the following industry standards:

  • Standard 4 of the new Aged Care Standards
  • NSW Food Authority Food Service to Vulnerable Persons Scheme.
  • QLD Food Service to Vulnerable Persons Scheme.
  • Victorian Health & Council Accreditation Standards.
  • Australian Food Standards Code 3.2.1
  • ACT Health


RESOURCES

Quality Policy
ISO 9001 Certificate